Shipping policy
Welcome to Mr. Coco! We know you and your little one can’t wait to get your hands on your new toys — and we’re just as excited to get them to you! Here’s everything you need to know about how we ship your orders.
Processing Time
Once you place your order, our team gets to work right away! Orders are typically processed and dispatched within 2 business days of order placement.
Our warehouse operates Monday to Saturday, excluding public holidays. Orders placed on Sundays or public holidays will be shipped on the next working business day.
Delivery Time
Standard delivery time: 2–5 business days
We always do our best to get Mr. Coco toys to your doorstep as quickly as possible. Please note that certain regions may take a little longer than our standard timeline.
Estimated Delivery Timelines for Specific Regions
| Region | Estimated Delivery |
|---|---|
| Kashmir | 7–8 business days |
| Ladakh | 7–8 business days |
| Northeast Region, Himachal | 5–7 business days |
Shipping Delays
While we always strive to meet our timelines, certain situations beyond our control — such as adverse weather conditions, public holidays, or unforeseen disruptions — may occasionally impact delivery schedules.
We truly appreciate your patience and understanding in such situations. Rest assured, your order is always our priority!
Order Tracking
As soon as your order is shipped, you will receive a confirmation message with your tracking details — so you can follow your Mr. Coco package on its journey to your home!
Shipping Charges
We love making things simple and affordable for you:
| Order Value | Shipping Charge |
|---|---|
| Orders above ₹999 | FREE Shipping |
| Orders below ₹999 | ₹50 flat shipping fee |
| Cash on Delivery (COD) | Additional ₹50 cash handling charge* |
Need Help?
Have a question about your order? We’re always here for you!
Call / WhatsApp: +91 92431 25108
Email: info@mrcoco.co.in
Our team is happy to assist you Monday to Saturday. We appreciate your trust in Mr. Coco and promise to always deliver the best.